Cancellation Policy

Order Cancellation

At Zonecin Store, we understand that plans can change, and you may need to cancel an order. Our cancellation policy is designed to be flexible while ensuring the timely processing of orders.

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How to Cancel an Order

If you need to cancel your order, please contact us as soon as possible. Orders can only be canceled if they have not yet been processed or shipped.

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Cancellation Requests

To request a cancellation, please email our customer service team at:

Email: [email protected]

Make sure to include your order number and the reason for cancellation in your request.

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Cancellation Timeframe

If you request a cancellation within 24 hours of placing your order, we will cancel it and issue a full refund.

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Custom Orders

Please note that custom-made products cannot be canceled once the production process has begun. Be sure to review all details carefully before finalizing your custom order.

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Refunds for Canceled Orders

Refunds for canceled orders will be processed within 7-10 business days and will be returned to the original payment method used at checkout.

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Contact Us

If you have any questions regarding our cancellation policy, feel free to reach out:

Email: [email protected]
Address: 2377 Shattuck Ave, Berkeley, CA 94704, USA

Thank you for choosing Zonecin Store. We value your business and are always here to assist you with any questions or concerns.